The Culture Map
Highlights
- So why not just approach all people with an interest in getting to know them personally, and proceed from there? Unfortunately, this point of view has kept thousands of people from learning what they need to know to meet their objectives. If you go into every interaction assuming that culture doesn’t matter, your default mechanism will be to view others through your own cultural lens and to judge or misjudge them accordingly. Ignore culture, and you can’t help but conclude, “Chen doesn’t speak up—obviously he doesn’t have anything to say! His lack of preparation is ruining this training program!” Or perhaps, “Jake told me everything was great in our performance review, when really he was unhappy with my work—he is a sneaky, dishonest, incompetent boss!” (Location 275)
- The eight scales are: • Communicating: low-context vs. high-context • Evaluating: direct negative feedback vs. indirect negative feedback • Persuading: principles-first vs. applications-first • Leading: egalitarian vs. hierarchical • Deciding: consensual vs. top-down • Trusting: task-based vs. relationship-based • Disagreeing: confrontational vs. avoids confrontation • Scheduling: linear-time vs. flexible-time (Location 314)
The Culture Map
Highlights
- So why not just approach all people with an interest in getting to know them personally, and proceed from there? Unfortunately, this point of view has kept thousands of people from learning what they need to know to meet their objectives. If you go into every interaction assuming that culture doesn’t matter, your default mechanism will be to view others through your own cultural lens and to judge or misjudge them accordingly. Ignore culture, and you can’t help but conclude, “Chen doesn’t speak up—obviously he doesn’t have anything to say! His lack of preparation is ruining this training program!” Or perhaps, “Jake told me everything was great in our performance review, when really he was unhappy with my work—he is a sneaky, dishonest, incompetent boss!” (Location 275)
- The eight scales are: • Communicating: low-context vs. high-context • Evaluating: direct negative feedback vs. indirect negative feedback • Persuading: principles-first vs. applications-first • Leading: egalitarian vs. hierarchical • Deciding: consensual vs. top-down • Trusting: task-based vs. relationship-based • Disagreeing: confrontational vs. avoids confrontation • Scheduling: linear-time vs. flexible-time (Location 314)